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Documentation Index

Fetch the complete documentation index at: https://docs.synehq.com/llms.txt

Use this file to discover all available pages before exploring further.

SyneHQ offers flexible deployment options to meet your organization’s needs, from quick cloud setup to complete infrastructure control. Our enterprise-grade platform is designed for both managed SaaS and self-hosted deployments.

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Cloud-Hosted (SaaS)

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Overview

The fastest way to get started with SyneHQ. We manage the infrastructure while you focus on your data. 
┌─────────────────┐    ┌─────────────────┐    ┌─────────────────┐
│   SyneHQ Web    │    │   SyneHQ API    │    │   Your Database  │
│   Application   │◄──►│   Layer         │◄──►│   Infrastructure │
└─────────────────┘    └─────────────────┘    └─────────────────┘
  • Fastest Time-to-Value: Start querying in minutes
  • Managed Infrastructure: Automatic updates and maintenance
  • Built-in Scalability: Handles traffic spikes automatically
  • Global CDN: Fast access from anywhere in the world
  • Automatic Backups: Daily backups with disaster recovery
  • Security Compliance: SOC2, GDPR, and enterprise security
  • Starter: $29/user/month - Perfect for small teams
  • Professional: $79/user/month - Advanced features for growing companies
  • Enterprise: Custom pricing - Full control and compliance
  1. Sign Up: Create account at synehq.com
  2. Connect Database: Add your first data source (2 minutes)
  3. Start Querying: Begin with natural language questions
  4. Invite Team: Add team members with role-based permissions

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Self-Hosted (Enterprise)

Self-hosting is an enterprise feature. For architecture reviews, sizing guidance, and assisted rollout, contact our team.

Contact Us for Self‑Hosted

Talk to sales/engineering about enterprise self‑hosting

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Hybrid Deployment

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Overview

Combine cloud convenience with local data control. Use SyneHQ cloud with secure tunneling to local databases. 
┌─────────────────┐    ┌─────────────────┐    ┌─────────────────┐
│   SyneHQ Cloud  │    │   Secure Tunnel │    │   Local Database │
│   Application   │◄──►│   (Rabbit CLI)   │◄──►│   Infrastructure │
└─────────────────┘    └─────────────────┘    └─────────────────┘
  • Cloud Convenience: Managed infrastructure and updates
  • Local Data Control: Sensitive data stays on-premise
  • Secure Tunneling: Encrypted connections to local databases
  • Flexible Deployment: Mix cloud and local data sources
  • Compliance Ready: Meet data residency requirements
  1. Install Rabbit CLI: Download and install the tunnel client
  2. Configure Tunnel: Set up secure connection to local database
  3. Connect Cloud: Add tunneled database to SyneHQ cloud
  4. Start Querying: Query local data through cloud interface

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Rabbit CLI Installation

# macOS
brew install synehq/rabbit/rabbit

# Linux
curl -fsSL https://get.rabbit.synehq.com | sh

# Windows
# Download from https://get.rabbit.synehq.com/

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Tunnel Configuration

# Create tunnel to local PostgreSQL
rabbit tunnel create postgresql \
  --name local-db \
  --host localhost \
  --port 5432 \
  --database analytics

# Start the tunnel
rabbit tunnel start local-db
  • Firewall Rules: Restrict access to SyneHQ ports
  • VPN Access: Require VPN for remote access
  • Load Balancer: Use HTTPS termination and SSL certificates
  • Rate Limiting: Prevent abuse and DDoS attacks
  • Encryption at Rest: Encrypt database and file storage
  • Encryption in Transit: Use TLS for all connections
  • Access Controls: Implement role-based permissions
  • Audit Logging: Track all user activities
  • SOC2: Security controls and audit trails
  • GDPR: Data privacy and user consent
  • HIPAA: Healthcare data protection (enterprise)
  • PCI DSS: Payment card data security (enterprise)

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Enterprise Deployment Services

  • Architecture Review: Expert guidance on deployment architecture
  • Security Assessment: Comprehensive security review and hardening
  • Performance Tuning: Optimize deployment for your workload
  • Migration Support: Assistance with deployment migration
  • Custom Integrations: Build custom integrations with your systems
  • White-labeling: Custom branding and theming
  • API Extensions: Custom API endpoints and functionality
  • Plugin Development: Custom plugins and extensions
  • Team Training: Comprehensive training for your team
  • Documentation: Custom documentation and runbooks
  • 24/7 Support: Dedicated support for enterprise customers
  • Consulting: Ongoing consulting and optimization

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Getting Started

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Quick Start (Cloud)

Start Free Trial

Get started with SyneHQ cloud in 5 minutes

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Self-Hosted Setup (Enterprise)

Contact Us

Discuss enterprise self‑hosting with our team

Security Setup

Security best practices and hardening

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Support

  • Installation Guides: Step-by-step setup instructions
  • Configuration Reference: All available options
  • Troubleshooting: Common issues and solutions
  • API Documentation: REST API reference
  • Dedicated Support: Priority support for enterprise customers
  • Custom Deployments: Assistance with complex setups
  • Training: Team training and onboarding
  • Consulting: Architecture and optimization guidance

Contact Enterprise Sales

Get help with enterprise deployment and support